BUSINESS PROCESS OUTSOURCING COMPANIES BUILD STRONGER CUSTOMER RELATIONSHIPS
Customers, these days, have crucial importance on how you’re selling your services and what happens after they’ve completed a purchase. The drastic change in consumer behavior has placed immense pressure on companies to develop stellar customer service teams to keep up with rising, and ever-changing customer demands. Also, to keep customers happy and encourage brand loyalty and advocacy, many companies…
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Strategic Training Sessions for BPO Professionals
Employees are, undoubtedly, the most significant assets to any company and investing in talent is necessary for sustainable business growth and success. Dedicated training and development foster employee engagement and engagements are critical to the company’s financial performance. Customers’ expectations for services are always increasing, and BPO training is a crucial part of the process. Improving performance management and training…
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Effective Workforce Management
There is no doubt that BPO companies play a crucial role in helping businesses across domains substantially. Not only BPO firms ensure enriching business intelligence and analytics-driven solutions to clients, but they also help entrepreneurs achieve accurate insights regarding how varied mission-critical functions must be performed, managed, and monitored. To help clients leverage outsourcing’s strategic benefits, it becomes a must…
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Motivational Session at RHDL (BPO Unit)
One of the most important ways to keep your employees active and happy at work is to motivate them. RHDL (BPO Unit) very well understands the importance of motivation of the employees; hence, the company organized a motivational session in the office on 4th December’2020 in collaboration with ‘Lifez honour’, a Gurgaon based professional life coaching institute. The session was…
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Significant Benefits of Ensuring Strategic Training Sessions For BPO Professionals
Employees are, undoubtedly, the most significant assets to any company and investing in talent is necessary for sustainable business growth and success. Dedicated training and development foster employee engagement and engagement are critical to the company’s financial performance. Customers’ expectations for services are always increasing, and BPO training is a crucial part of the process. Improving performance management and training…
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